Spare Parts And Tools
Installation and Commissioning
All machines sold by El Qahera are installed with the complete fulfilment of customer expectations in mind. El Qahera guarantees:
- Highly professional installation technicians
- Fulfillment of requests or promises made during negotiation of the sale (Acceptance)
- Theoretical and practical training of customer personnel
- Machine immediately ready for production (Start-up)
- Easy machine adjustments and fine-tuning basic change-over & maintenance procedures (Hand-over)
The spares department of our technical support division manages the after sales supply of spare parts for all the brands within El Qahera .
- Rapid delivery of guaranteed spares
- Prompt assistance in problem solving
- Continuous and competent information service for spare parts and assistance with the documentation (ie manuals) accompanying the machine
Other customer benefits include:
- Recommended spares kits
- Spare parts customised to meet the needs of the individual machine model
- Online ordering of spare parts
- Offers and special promotions for spare parts
