El Qahera CARE PROGRAM (QCP)
Legendary customer service is at the very core of our culture. We understand the demands of high-quality production and we’re committed to service to keep production running smoothly that why we’ve introduced the Qahera Care Program. (QCP)
Preventative maintenance programs performed by trained Field Service Representatives
- Checklists based on manufacturers specifications
- Downtime kept to a minimum due to possible early detection
- Discounts offered on spare parts ordered as a result of a preventative maintenance inspection
- Targeted training and tutoring of machine operators
- Offering complete “PEACE OF MIND“
IN HOUSE SERVICES
- Pre commissioning of machines to eliminate delivery snags
- Repairs & reconditioning of parts and overhauling complete machines
- Manufacturing of parts & components which may be obsolete
- Glue pot exchange or repair program
- Modifications to customers specifications or on request
- In-house training & updating of customers personnel including our own staff