El Qahera CARE PROGRAM (QCP)

Legendary customer service is at the very core of our culture. We understand the demands of high-quality production and we’re committed to service to keep production running smoothly that why we’ve introduced the Qahera Care Program. (QCP)

Preventative maintenance programs performed by trained Field Service Representatives

  • Checklists based on manufacturers specifications
  • Downtime kept to a minimum due to possible early detection
  • Discounts offered on spare parts ordered as a result of a preventative maintenance inspection
  • Targeted training and tutoring of machine operators
  • Offering complete “PEACE OF MIND“

IN HOUSE SERVICES

  • Pre commissioning of machines to eliminate delivery snags
  • Repairs & reconditioning of parts and overhauling complete machines
  • Manufacturing of parts & components which may be obsolete
  • Glue pot exchange or repair program
  • Modifications to customers specifications or on request
  • In-house training & updating of customers personnel including our own staff

 

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