Installation and Commissioning

All machines sold by El Qahera are installed with the complete fulfilment of customer expectations in mind. El Qahera guarantees:

  • Highly professional installation technicians
  • Fulfillment of requests or promises made during negotiation of the sale (Acceptance)
  • Theoretical and practical training of customer personnel
  • Machine immediately ready for production (Start-up)
  • Easy machine adjustments and fine-tuningbasic change-over & maintenance procedures (Hand-over)
Spare Parts

The spares department of our technical support division manages the after sales supply of spare parts for all the brands within El Qahera . 

  • Rapid delivery of guaranteed spares
  • Prompt assistance in problem solving
  • Continuous and competent information service for spare parts and assistance with the documentation (ie manuals) accompanying the machine

Other customer benefits include:

  • Recommended spares kits
  • Spare parts customised to meet the needs of the individual machine model
  • Online ordering of spare parts
  • Offers and special promotions for spare parts

 

 

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